News

Guernsey's Airline Aurigny have announced that it is to outsource its contact centre to Fiji. - contact centre news ...
Cirrus, contact centre platform provider, has partnered with Nebula to launch a seamless integration of respective CCaaS and ...
Outsource contact centre operator, Foundever (Formally known as Sitel) has announced the closure of its Plymouth contact centre with the potential loss of up to 170 jobs. The site closure is a result ...
Stuck with Legacy Systems? Why Agile Tech is the Key to Contact Centre Success in 2025. Jason Roos Cirrus discusses - contact ...
Is Your Contact Centre Keeping Up with Evolving Customer Expectations? Here are the key signs that it’s time to consider a ...
Noetica Awarded Patent for Technology Enabling Contact Centres to Improve Outbound Campaign Targeting. contact centres ...
Whistl, the UK’s leading logistics specialists in e-fulfilment, mail and parcels, has appointed Natalie Sehnal as Director of Fulfilment and Contact Centre Solutions. Natalie, who has been with the ...
Outsource contact centre operator, Foundever (Formally known as Sitel) has announced the closure of its Plymouth… ...
For the full picture of contact-centres.com to include, advertising opportunities, website statistics, subscribers and advertising rates download our Media Pack. 147 Media is a media publishing ...