Korl's platform works across multiple systems, using multi-agent and multimodal AI to create highly-customized customer messaging.

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

ServiceNow and Salesforce are now officially rivals, and so it follows that they would engage in the well-worn enterprise software tradition of issuing dueling press releases. At its annual customer ...

Is venture investing just about numbers or is there more to it? As the lead data scientist at Salesforce, I have some insight.