ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve ...

Check Point Research has identified a new phishing campaign exploiting Microsoft’s ‘Dynamics 365 Customer Voice,’ a customer ...

In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...

A Lithuanian IT company is launching its management, finance and accountancy software system in the UK, targeting small to ...

We recently published a list of 10 Stocks That Will Make You Rich In 3 Years. In this article, we are going to take a look at ...