ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Check Point Research has identified a new phishing campaign exploiting Microsoft’s ‘Dynamics 365 Customer Voice,’ a customer ...

A Lithuanian IT company is launching its management, finance and accountancy software system in the UK, targeting small to ...

Martequity: Less than five percent of businesses worldwide can demonstrate proven and sustained success through ...

We recently published a list of 10 Stocks That Will Make You Rich In 3 Years. In this article, we are going to take a look at ...

As the gears of your growing business start to turn faster, having the right tools becomes your oil for smooth operation. You can’t afford to overlook the essential software that not only streamlines ...

As with all forms of AI and machine learning, agentic AI will require guardrails and human oversight to avoid harmful ...

Telkom has successfully implemented a major upgrade to its Business Support Systems (BSS), reinforcing its commitment to ...