U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...

Cigna is one of a handful of national insurers that pledged to ameliorate customer pain points with healthcare, but the first ...

Leading health insurers such Cigna, UnitedHealth Group and Elevance Health have recently acknowledged flaws in the healthcare ...

Bloomfield-based health insurance company The Cigna Group on Monday announced a new, multiyear effort to improve customer ...

Cigna Group said it will tie its executives' pay to customer satisfaction in a move that follows an outcry against the insurance industry over denials of care. The change is the start of what Cigna ...

Cigna is officially kicking off a multiyear effort designed to "meaningfully" change the experience of its members. | Cigna ...

Cigna is implementing changes to improve accountability, transparency and customer support amid anger at health insurers ...