Cigna links executive pay to customer satisfaction as insurers face scrutiny
U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...
Cigna ties pay to customer feedback
Cigna Group says it will tie executive pay to customer satisfaction and hire more employees to help customers facing issues ...
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Cigna links executive pay to customer satisfaction: 5 notes
The Cigna Group will tie executive pay to customer satisfaction as part of an initiative to improve members' experiences. According to a Feb. 3 news release, the company will tie leaders' compensation ...
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Cigna Makes Plans To Link Executive Pay With Customer Satisfaction
The move comes amid a public outcry over the health insurance industry's denials of care and the slaying of UnitedHealthcare CEO Brian Thompson. Other news is on antisemitism investigations at four ...
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Cigna to accelerate prior authorization and tie executive pay to member satisfaction
Initiatives include adding new concierge teams to support customers experiencing challenges with claims payments.
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Cigna sues, wants leeway to tell customers which pharmacies to use
A giant healthcare company is suing the State of Minnesota over a state law that is supposed to protect small pharmacies in ...
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The Cigna Group (CI)
Cigna is one of a handful of national insurers that pledged to ameliorate customer pain points with healthcare, but the first to release a specific plan. The Cigna Group ( NYSE:CI ) will increase ...