These days every business leader I know recognizes the value of providing an exceptional total customer experience.

The insurance industry is unlike any other—it doesn’t sell a physical product but rather a service that underpins the entire ...

I treated it like a sequence of steps to follow to close a deal with a customer ... every job If I were applying to an enterprise sales representative role, I'd edit my previous job descriptions ...

WSJ followed a public insurance adjuster surveying an L.A. neighborhood ravaged by fires earlier this year to understand what’s in store for homeowners filing claims to repair and rebuild.

long-term care insurance and annuities. Bankers Life's customer service agents provide a free consultation to help you customize a policy that fits your retirement plans. Bankers Life's insurance ...

At Middlebury our job descriptions are designed to concisely capture why a position exists. It reflects the impact the role has on supporting department and/or institutional goals, responsibilities ...

In our national rating of the best car insurance companies ... a score of 3.8. Our study examined customer experience categories, including customer service, claims handling, and customer loyalty.