Editor’s Note: Heather Poole is a flight attendant for a major US carrier and author of “Cruising Attitude: Tales of Crashpads, Crew Drama and Crazy Passengers at 30,000 Feet.” The views in ...

but I can't tell you how many times I've stood at the boarding door with a smile on my face greeting people and they will just ignore me," said Heather Poole, a flight attendant for 14 years who ...

Time and time again, we editors at Travel + Leisure have recommended skipping the checked-bag line fiasco in favor of ...

continues to worry the traveling on public. Over on Mashable, flight attendant Heather Poole sums it up nicely: “Am I afraid to go back to work? Not at all. I trust the people I work with ...