The post contains 261 new customer stories, which appear at the beginning of each section of customer lists. The post will be ...

Less than 1% of all returns filed between 2013 and 2021 had been audited as of the end of fiscal year 2023, according to IRS ...

More than 70 new WEM features for Calabrio ONE suite being introduced in six-month period ...

Great leaders know feedback isn't just about what you say — it's how you say it. The right approach keeps teams motivated and ...

The new Clear Water Seamless Gutters website makes it easy for customers to explore services, request quotes, and connect ...

Lakshmi Durga Panguluri's 2025 Global Recognition Award acknowledges her groundbreaking AI innovations in telecommunications ...

The Federal Trade Commission sued ride-hailing giant Uber Monday, alleging “deceptive” billing and cancellation practices in its Uber One subscription service.

The program aims to encourage customer listening at all levels of the organisation by bringing together over 10,000 workers ...

“We’ve always gathered data thanks to our point-of-sale (POS), resource planning, and customer relationship management (CRM) systems,” says Tam. “But the data wasn’t properly analyzed or consolidated.

Digital payments platform Stripe invites customers to join its management team meetings on a bi-weekly basis so it can get “candid feedback,” according to co-founder Patrick Collison.

Global toy manufacturer Mattel has revealed details of how its technology tie-up with Google Cloud is allowing the firm to respond to customer feedback in real time and accelerate its product ...

SAN FRANCISCO - Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers ...