Lakshmi Durga Panguluri's 2025 Global Recognition Award acknowledges her groundbreaking AI innovations in telecommunications ...

Transforming AI Integration and Scalability for Businesses iSKYE is a new approach to AI Agent development by combining industry-specific training, robust full-stack platform, and scalable deployment.

We have aligned our service standards for timeliness of pay with the Treasury Board Secretariat’s Directive on Terms and Conditions of Employment. Upon termination of employment, all actions to be ...

Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results ...

The meteorological service standards state the level of performance that Canadians and their institutions can reasonably expect to encounter under normal circumstances. The Meteorological Service of ...

In February, USPS adopted new service standards that will save the agency at least $36 billion over 10 years. In 2022, President Joe Biden extended $50 billion in financial relief over a decade to ...

SAN FRANCISCO - Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...

The new apps see Atlassian take its first formal steps into the customer service and people management fields, while the bundling of existing apps into two new 'collections' that also include ...

The National Weather Service is no longer providing language translations of its products, a change that experts say could put non-English speakers at risk of missing potentially life-saving ...

But Saade said "the implementation of initiatives should not exceed 6 to 12 months" and would slash response times for customer advisers receiving 1 million emails a week, including requests on ...

United States Postal Service introduces refined service standards, affecting First-Class Mail, Periodicals, Marketing Mail, and more. The changes aim to save $36 billion over ten years ...