Keith Anderson applied to 100 Big Tech jobs after he quit teaching but didn't hear back. Once he made these 4 changes to his ...

There’s no doubt about it: investing in B2B customer service ... support cross-functional collaboration by making it easy for all your subject-matter experts (and all the relevant members of your ...

VTA officials initially said they yet to determine which bus lines will return Friday, but posted on X Thursday evening that 100% of bus service would resume. As bus operations return to 100% of ...

RingCentral RingCX, for example, is a holistic omnichannel solution, ensuring exceptional customer experiences across all your channels. Customers don’t just contact customer service to find a ...

To access Amazon’s Customer Service Help Page, go to the website landing page and click on "Customer Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331.

Look no further than the banking industry, a sector that rode the wave of automation in customer service straight into ... when things get complicated. For example, onboarding a new tool should ...

CINNAMINSON, N.J. -- NJ Transit River Line service has resumed after a person was struck by a train. It happened around 8 a.m. on Tuesday near Cinnaminson Station in the 1800 block of Bannard St ...

One of the fundamental principles of customer service is empathy ... extra care should be taken to preserve their dignity. For example, an EMS team might use a privacy screen while assisting ...