Leadership and customer service training work together to create a purpose-driven and customer-centered culture and exceptional customer service and customer experience results ...

“We’re encouraged that the Social Security Administration is listening to AARP members and millions of Americans around the country about the impact customer service changes would have on their lives, ...

(Reuters) - Singapore's DBS Group said on Monday its data vendor, Toppan Next Tech (TNT), had suffered a ransomware attack, potentially compromising customer statements of around 8,200 DBS customers.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

(Reuters) -Some customer information from Singapore's DBS Group and Bank of China's branch in the country has potentially been compromised after a ransomware attack on their data vendor Toppan ...

DBS said on Monday customer statements of around 8,200 clients were at risk, but their systems were not compromised and customer deposits and monies remain safe. Sign up here. Bank of China ...

Calling customer service is becoming an increasingly frustrating experience that includes automated messages asking customers to be patient. It's an experience that experts say will continue ...

He poured more gasoline on our political divide by stating, “The fundamental weakness of Western Civilization is empathy.” The meaning and application ... views and personalities of political actors.

The Crown Prosecution Service has authorised the Metropolitan Police Service to charge a man following an investigation by detectives. The Met has issued a charge and requisition to Russell Brand, 49 ...

CYBERJAYA: The Malaysian Communications and Multimedia Commission (MCMC) on Thursday recorded the statement of a customer service officer believed to have uploaded highly offensive content that ...