Keith Anderson applied to 100 Big Tech jobs after he quit teaching but didn't hear back. Once he made these 4 changes to his ...

VTA officials initially said they yet to determine which bus lines will return Friday, but posted on X Thursday evening that 100% of bus service would resume. As bus operations return to 100% of ...

“He should know better.” A CIA spokesperson told CNN, “Director Ratcliffe takes his responsibility to safeguard America’s ability to gather intelligence extremely seriously.” “Nothing ...

bad service can take many forms. Customers might deal with long queues, rude agents, or find it difficult to reach a human agent. Knowledge Lack of expertise relating to customer problems Agents are ...

How to improve tone of voice in customer service: Building your customer service voice One of the customer service skills your team needs is an understanding of how to use tone of voice. Recent ...

It’s a competitive advantage. Look no further than the banking industry, a sector that rode the wave of automation in customer service straight into a paradox. After pioneering ATMs, online ...

It should be tailored to align with the job you're applying for, showcasing your skills and accomplishments that are most pertinent to the position. Tailoring your resume summary to the job ...

CINNAMINSON, N.J. -- NJ Transit River Line service has resumed after a person was struck by a train. It happened around 8 a.m. on Tuesday near Cinnaminson Station in the 1800 block of Bannard St ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. How many times do you call a customer service help desk before reaching breaking point? I came close when ...

From that moment, Bruges was thrust into a more daunting situation on the pitch. Had Bruges converted their earlier chances, the match could have unfolded differently, showcasing Rashford's ability to ...