HMRC kicks off procurement to modernize customer service after scathing reports The UK's tax collector plans to appoint a new ...

In the ever-evolving world of property transactions and real estate operations, technology has become an indispensable ally. One of the most game-changing innovations for the industry has been real ...

Contributor content. The use of roofing CRM platforms marks one of the biggest industry shifts as contractors use the tech to stay organized, offer heightened customer service, and ultimately, drive ...

The winning bid will enter into a 15-year contract with HMRC worth £1 billion, and SMEs are being encouraged to apply.

A key achievement in Sudheer's career has been the deployment of AI technologies that have drastically improved efficiency in customer service. The future of customer relationship management (CRM ...

Companies are rapidly adopting AI-powered CRMs like Salesforce, creating new skill demands for employees and job seekers.

ServiceNow CEO Bill McDermott expects to find growth as a result of the Trump tariffs and moves by the Department Of ...

If you lack the time, knowledge, or resources to set up and customize the software, you are likely better off with another service that focuses squarely on CRM. Keep in mind, too, that Apptivo ...

By adding Logik.ai’s industry-leading sales and commerce solution to our CRM offering, ServiceNow will further enhance our capability to sell, fulfill, and service on a single platform.

ServiceNow is acquiring Logik.ai and its configure, price, quote (CPQ) solution to expand its customer relationship management (CRM) product portfolio and accelerate its momentum in sales and ...

Salesforce's leadership position in AI-enabled CRM services and automation enables significant revenue and cash flow. The company also focuses on quality and is supported by trends, including ...

Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...