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ServiceNow's acquisitions of Moveworks and Logik AI reaffirm just how serious it is about being a leader in the agentic era of CRM. But what else does the company need to do for that to really happen?

ServiceNow's acquisitions of Moveworks and Logik AI reaffirm just how serious they are about being a leader in the Agentic Era of CRM. But what else do they need to do for that to really happen?

Logik.ai’s CPQ technology will expand ServiceNow’s CRM portfolio and complement its service management solutions.

With more than 20 years of extensive IT experience under his belt, Devanand Ramachandran works as a senior manager who is ...