In the ever-evolving world of property transactions and real estate operations, technology has become an indispensable ally. One of the most game-changing innovations for the industry has been real ...

Contributor content. The use of roofing CRM platforms marks one of the biggest industry shifts as contractors use the tech to stay organized, offer heightened customer service, and ultimately, drive ...

HMRC kicks off procurement to modernize customer service after scathing reports The UK's tax collector plans to appoint a new ...

Building a Customer Relationship Management (CRM) system from scratch is a major undertaking that can give your company a ...

When marketing, sales, and service align, real ROI follows. The challenge is to provide timely and relevant messages with offers to customers in targeted campaigns.

Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...

Zig and Xitres are two software providers for the real estate sector in respectively social and commercial housing.

A key achievement in Sudheer's career has been the deployment of AI technologies that have drastically improved efficiency in customer service. The future of customer relationship management (CRM ...

What’s the difference between CRM and FSM? Learn how CRM manages customer relationships while FSM optimizes field service operations.

Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...

ServiceNow is acquiring Logik.ai and its configure, price, quote (CPQ) solution to expand its customer relationship management (CRM) product portfolio and accelerate its momentum in sales and ...

(NYSE:CRM) offers Customer Relationship Management (CRM) technology that brings companies and customers together. The ...