In the ever-evolving world of property transactions and real estate operations, technology has become an indispensable ally. One of the most game-changing innovations for the industry has been real ...

Contributor content. The use of roofing CRM platforms marks one of the biggest industry shifts as contractors use the tech to stay organized, offer heightened customer service, and ultimately, drive ...

Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...

HMRC kicks off procurement to modernize customer service after scathing reports The UK's tax collector plans to appoint a new ...

The winning bid will enter into a 15-year contract with HMRC worth £1 billion, and SMEs are being encouraged to apply.

Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...

Zig and Xitres are two software providers for the real estate sector in respectively social and commercial housing.

(NYSE:CRM) offers Customer Relationship Management (CRM) technology that brings companies and customers together. The ...

Partnership combines ServiceNow’s leading AI and CRM capabilities and Devoteam’s industry-leading services to transform customer, agent and seller experiences ServiceNow (NYSE: NOW), the AI ...

ServiceNow (NYSE: NOW), the AI platform for business transformation, and Devoteam, an AI-driven technology consulting firm, ...

We’ve evolved from chatbots to copilots, and now we’re entering the era of agentic, autonomous digital labor. It's a hard ...

Salesforce's leadership position in AI-enabled CRM services and automation enables significant revenue and cash flow. The company also focuses on quality and is supported by trends, including ...