It’s an all-too-familiar scene in retail contact centers: frazzled employees fielding repetitive calls, juggling customer ...

Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees ...

If you're an Xfinity customer 1-844-513-2433 facing issues with your internet, cable TV, phone, or billing services, r ...

AT&T's switch to open-source AI from ChatGPT enabled cost savings and efficiency, helping the company retain thousands of ...

Call center outsourcing has become a viable option for companies seeking to maximize resources while guaranteeing excellent ...

The burgeoning development is currently home to some 5,000 people but has ambitions of one day supporting 250,000 ...

Bird banding operations in Springfield will continue through the end of May. For more information, contact Vern Kleen at [email protected]. Teacher Appreciation Week Kick-Off: Abraham Lincoln ...

The Gospel (John 8:1-11) offers us a glimpse into the heart of Jesus' ministry—compassion, forgiveness, and the call to conversion. The Pharisees and scribes bring a woman caught in adultery ...

HOUSTON, April 30, 2025 (GLOBE NEWSWIRE) -- Crown Castle Inc. (NYSE: CCI) ("Crown Castle") today reported results for the ...

We sell different types of products and services to both investment professionals and individual investors. These products and services are usually sold through license agreements or subscriptions ...

Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...