“Things like call dispositioning and summarization ensure ... and we’ve increased first-contact resolution,” she adds. But not every CCI implementation goes smoothly. Modern contact center agents are ...

Among them are CCI Global, which has a 5,000-seat call center, and Chinese medical supply manufacturer Zhende Medical. Tatu ...

Chris Riley is joining Robinson Weeks Partners as chairman to lead the firm’s expansion, with a goal to double its revenue in ...

Created to help raise awareness about important environmental issues affecting the world around us, Earth Day has grown into a call to action to promote conservation, advance environmental ...

While antisemitism is serious and must be addressed, Trump is not fighting it. He’s taking a wrecking ball to our ...

Researchers from Berlin University of Applied Sciences and Technology, University of Duisburg-Essen, and Einstein Center ...

The World Bank’s 2025 report highlights how community-led climate adaptation in informal settlements can drive more resilient ...

The expense ratio is 3.78%, which includes 2.40% in interest expense: RQI's top real estate sub-sectors include telecommunications at 13%, healthcare at 12%, and data centers at 10%. It also holds ...

Fortune Service-Calicut CCI is one of the well-known service centers you can visit for all your device related ... contact number and direction for you to conveniently reach them. you choose to call ...

Crown Castle Inc (NYSE:CCI) delivered strong first quarter results, providing confidence in their full year 2025 outlook. The company is on track to become a pure-play US tower company ...

Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees ...