In an effort to reconnect with its customers and reverse a troubling sales slump, Starbucks is making a dramatic pivot away from automation and back toward the human touch that once defined its brand.

CEO median pay rose 9.5% in 2024, less than the prior year but more than inflation and average worker pay. Shareholders did ...

In 2016, Starbucks unveiled a dress code that allowed baristas to embrace some more diversified personal styles from ... Starbucks CEO Brian Niccol discussed the company's "Back to Starbucks ...

Starbucks, Schultz decided, would be the locus for a sense of community that Americans were missing. “He laid out the stores in a way that at least invited people to sit down and slow down,” says ...

Of course, convenience stores have long sold ready-to-eat foods in the form of packaged sandwiches, soft drinks and roller-grilled hot dogs. But since the pandemic that industry has gotten serious ...

They talk about AI's future at the restaurant chain through the Ava Cado AI program; why Chipotle won't raise prices in response to tariffs; and Boatwright's relationship with Brian Niccol ...

Nevertheless, Niccol's strategy to revive Starbucks' fortunes includes a provision announced earlier this month that didn’t ...

Starbucks (SBUX) stock dropped 5.7% Wednesday after the coffee giant's second quarter earnings report disappointed Wall Street and cast a shadow over its CEO's plan to turn around the company.