The banking giant broke ground on its AI strategy seven years ago with a small in-house model that remains an engine for customer experience — and a prelude to the bank’s $4 billion AI plans today.

Other institutions like JPMorgan Chase & Co. JPM +1.05% + Free Alerts , Goldman Sachs Group Inc. GS +2.11% + Free Alerts , ...

While other large banks have been public about their use of AI, especially generative AI, throughout their organizations, Bank of America has been mostly silent. JPMorgan Chase, Goldman Sachs, Morgan ...

Bank of America Corp. (NYSE ... the bank is seeing measurable benefits in efficiency and service delivery. “Our use of AI at scale and around the world enables us to further enhance our ...

Fears of tariffs driving early iPhone sales, but higher costs may hurt margins later. Analyst reduces price target and EPS, ...

Bank of America(BofA) uses innovative technology to meet and anticipate the needs of its clients and 213,000 employees. For many years, this commitment has carried through in its approach to AI ...

But Amazon's e-commerce margins are rising, and it should get a boost from the continued proliferation of AI, Bank of America believes. Consequently, the conglomerate's longer-term outlook is ...

In the race to scale generative AI capabilities, executives plan to increase foundational technology investments, according ...

Bank of America offers industry-leading support to approximately 4 million small business households through a suite of innovative, easy-to-use online products and services. The company serves ...

The London bank is using Google's Vertex AI platform within Google Cloud to create generative AI models for customers and staff.

Banks will always carry risk due to the very nature of their business because they use leverage to generate profits. It all comes down to how banks manage that risk. Given the way Bank of America ...