While other large banks have been public about their use of AI, especially generative AI, throughout their organizations, Bank of America has been mostly silent. JPMorgan Chase, Goldman Sachs, Morgan ...

Other institutions like JPMorgan Chase & Co. JPM +1.05% + Free Alerts , Goldman Sachs Group Inc. GS +2.11% + Free Alerts , ...

Bank of America Corp. (NYSE ... the bank is seeing measurable benefits in efficiency and service delivery. “Our use of AI at scale and around the world enables us to further enhance our ...

The banking giant broke ground on its AI strategy seven years ago with a small in-house model that remains an engine for customer experience — and a prelude to the bank’s $4 billion AI plans today.

In the race to scale generative AI capabilities, executives plan to increase foundational technology investments, according ...

Much of this adjustment stems from delays in launching AI-enabled Siri, a flagship feature that was expected to drive new iPhone upgrades. The lag has prompted Bank of America to lower unit ...

But Amazon's e-commerce margins are rising, and it should get a boost from the continued proliferation of AI, Bank of America believes. Consequently, the conglomerate's longer-term outlook is ...