Air Canada and WestJet have landed near the bottom in this year’s J.D. Power North America Airline Satisfaction Study, ...

JetBlue, Delta Air Lines, and Southwest each ranked highest in overall customer satisfaction in the recently released J.D.

Here are the full rankings of the best North American airlines for business, premium economy, and economy class, according to passengers themselves: As the most discerning, up-to-the-minute voice ...

Passengers are slightly less satisfied with upper tiers compared with economy tiers for North American carriers, according to ...