A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

Recent updates and additions to Google Search, Maps, Lens and Gemini are showing that AI can assist with travel.

Just us or is AI increasingly appearing like an unwanted party guest? Microsoft customers are claiming the Windows giant's ...

Here's a ChatGPT guide to help understand Open AI's viral text-generating system. We outline the most recent updates and ...

ChatGPT is getting remarkably good at identifying locations in photos, even suggesting specific addresses in our test.

Sports had Google's Gemini AI predict the first round of the 2025 NFL draft. The chatbot's mock made a few head-scratching ...

It is the year 2035, and society has been fully integrated with artificial intelligence (AI) and robotics. Humanoid robots help humans with tasks from ...

Shapero said he likes using AI to cut down the time it takes for meeting prep — but there are some parts of his job AI can't ...

Artificial intelligence is changing how businesses operate. Leaders everywhere are asking one big question: “How can I stay ahead?” The speed of AI’s growth, combined with endless industry terms and ...

When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, ...

Chatbot Arena, the crowdsourced AI benchmarking project, is forming a company called Arena Intelligence Inc., reports ...

The accuracy of citations has a lot to do with whether the AI model is reasoning about information at the sentence level rather than paragraph or document level. Paragraph-level and document-level ...