MBTA General Manager Phil Eng pledged Thursday to hold commuter rail operator Keolis “accountable” for staffing problems that ...

MBTA General Manager Phil Eng pledges action over staffing issues causing canceled trains and stranded passengers.

The MBTA attributes the cancellations to staff shortages and is extending fare-free weekend service through May.

Keolis will support the agency under a three-year contract that covers operations of MWRTA’s demand response, fixed route, commuter shuttle and microtransit services.

Keolis, the contractor of operations for South Coast Rail, said they are scrambling to get more train workers on board.

Keolis has had to call in buses to fill in gaps on the long-awaited Fall River and New Bedford rail lines — with little ...

MBTA General Manager Phil Eng pledged Thursday to hold commuter rail operator Keolis “accountable” for staffing problems that caused a string of deflating service disruptions on the brand-new ...

"Southeastern Massachusetts and everywhere else, they deserve the same level of robust train service that was scheduled," said MBTA General Manager Phil Eng.

During Thursday’s board meeting, MBTA General Manager Phil Eng vowed to hold commuter rail contractor Keolis responsible for ...

After a bumpy first month include delays, cancellations, and bus substitutions, the Massachusetts Bay Transportation ...