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Apartment management giant Greystar is facing a growing number of U.S. consumer lawsuits after the Federal Trade Commission ...
Between summer 2019 and summer 2022, on property owners’ behalf, Greystar collected more than $100 million in hidden fees from tenants at properties it managed in California, Colorado, Nevada and Utah ...
The lawsuit filed by the Federal Trade Commission alleges landlord Greystar only disclosed real rental prices after tenants paid application fees.
Greystar, based in South Carolina, disputes the accusations and says tenants never sign without full cost disclosure.
The fees included mandatory payments for pest management, trash and community amenities, officials said. "Because of Greystar’s deceptive advertising and hidden fees, tenants are on the hook in ...