Zeta Global (NYSE: ZETA), the AI-powered marketing cloud, today announced that Pamela Lord has been appointed as its ...

Here's how a CRM system – while distinct from a sales tool – can help create the foundation for successful sales outcomes.

Discover how an operational CRM enhances customer interactions and business efficiency. Learn tips for optimizing your sales ...

Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Salesforce's recent announcement to halt software engineer hiring in 2025 highlights the impact of AI on job displacement.

Is your logistics business struggling to maximize its CRM potential? From real-time tracking to automated workflows, discover ...

Digital transformation is a buzzword that’s been reshaping industries across the globe, but when it comes to customer success ...

A flagship product of Zoho, Zoho CRM’s robust AI-powered capabilities help automate repetitive tasks, organize customer data, ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Organizations pursue dedicated fleets for several reasons. Dedicated fleets provide fixed capacity and enhanced service reliability, which are crucial in mitigating disruptions and ensuring timely ...

Air France KLM Martinair Cargo's (AFKLMP) investments in its digital services continued to pay off last year as the ...

Chatbot is a computer program, which stimulates human conversations through Artificial Intelligence (AI). It is implemented across several industrial verticals to develop a communication link with ...