Cathay United Bank once again dazzled international audiences, sweeping six awards from the Retail Banker International, a ...

Key growth factors include are increasing need for customized customer experience, enhanced business efficiency, and higher customer involvement. Next-generation technologies such as AI ...

You might be running a startup and spend hours each day replying to customer queries, tracking orders, and manually following up on leads, but eventually burn out. AI CRM Tools are your savior and can ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation CompanyTM, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Customer Relationship Management (CRM ...

ServiceNow has acquired Logik.ai to enhance its AI-powered CRM capabilities and streamline sales and order management.

Reports, based on real reviews from real customers, name SAP Sales Cloud and Emarsys as leaders in multiple categories.

Collaboration technologies can facilitate the communication and coordination required to respond to geopolitical events.

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

Amid broader market volatility, Computer Software industry participants like Microsoft (MSFT), Open Text (OTEX) and ACI Worldwide (ACIW) are set to gain from steady digital transformation and strong a ...

Organisations that seize the opportunity to innovate will not only stay ahead of the curve but will also set new benchmarks ...

Our analysis of options history for Salesforce CRM revealed 33 unusual trades. Delving into the details, we found 36% of ...