Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' productivity.

Agentic artificial intelligence for customer experience startup Parloa GmbH announced today that it has raised $120 million ...

According to J.D. Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned supreme.

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

True transformation is possible when you align marketing functions with overall business goals and priorities and give them ...

With Zoom CX embedded inside the ServiceNow Agent Workspace, agents manage every interaction, whether voice, video, or chat, ...

We recently published a list of 10 AI Stocks Getting Wall Street’s Attention Right Now. In this article, we are going to take ...

Marketplace models enable co-creation, platform economics and sustained relevance, defining the next era of digital commerce.

Retail innovation is undergoing a transformation driven by digital advancements and consumer insights. At the heart of this ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

While ecommerce giants dominate with next-day deliveries, most D2C brands are still playing catch-up. That’s the gap ...

Airline passengers have spoken, and they've named the airlines that provide the highest customer satisfaction ahead of the busy summer travel season.