News

BCN, a leading managed network and technology solutions provider, is debuting the BCN Cloud Voice Call Center, a centralized, secure platform transforming call center complexity, cost, and security.
TOPEKA, Kan. (WIBW) - Blue Cross and Blue Shield of Kansas (BCBSKS) has been recognized as a national leader in customer service, earning the prestigious Call Center of the Year award from SQM ...
One of the most vital components in achieving this is the implementation of robust call center solutions. From the early days of switchboards and rotary phones to today’s cloud-based, AI-enhanced ...
"It's been a big open spot for a while." Trantina bought the property, which used to be a call center, back in 2019. St. Cloud's Community Development Director Matt Glaesman said the proposal ...
TCN, a cloud-based call center technology provider, announces further advances to Workforce Optimization offerings.
As India's digital transformation accelerates, Call Center Solutions for Small Businesses are becoming an indispensable tool for entrepreneurs looking to scale sustainably while offering fast ...
According to a report from The Arizona Republic's Nick Piecoro, the Arizona Diamondbacks are set to call up top prospect Jordan Lawlar. Earlier Sunday, D-backs manager Torey Lovullo, speaking to ...
Consensus Cloud Solutions Inc Good day, ladies and gentlemen, and welcome to the Consensus Q1 2025 earnings call. My name is Paul and I will be the operator assisting you today. (Operator ...
KT Cloud is set to be the operator of a data center currently under development in Seoul, South Korea. The company has been confirmed as the operator of the upcoming 30MW Guro Data Center located at ...
Each has unique advantages depending on your business goals, budget and resources: Along with setup types, call centers are powered by different technology platforms. The two primary options are ...