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Medicare or Supplemental Security Income, allowing them to complete their claims via phone while largely maintaining the in-person requirements for Survivor, Retirement and Auxiliary (spouse or ...

Advocates welcomed the change but emphasized the need for improvements in customer service at the Social Security Administration, which has faced staffing cuts and increasing concerns among seniors ...

COURTESY PHOTO Keali ‘i Lopez : The director of AARP Hawaii is concerned about Social Security customer service and is sounding the alarm about benefits’ long-term solvency The director of ...

Community backlash has led to some retraction of a plan that would have changed procedures at the Social Security ... and better customer serv­ice across the board. In addition to service ...

Despite the Social Security Administration ditching its plan to reduce its phone service, Long Island residents who use those benefits say they are still concerned about customer service.

Social Security's acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency's telephone customer service ... Social Security number before open ...

(CNN) — Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to ...

CHEYENNE – The Social Security Administration (SSA) has confirmed to AARP that beginning Monday, April 14, it will allow all claim types to be completed over the telephone, as they previously ...

“We appreciate SSA listening to AARP and millions of Americans about the impact on their lives and providing better access to customer service for Social Security benefits.” We Don't Work For ...