GenAI can analyze large sets of data, including every customer interaction, the customers' sentiments before and after interacting with the agents and their actions on the company’s website. Using ...

Digital transformation is fast-forwarded into 2025. Companies are no longer merely implementing technology to stay competitive; they are embracing it wholeheartedly to foster innovation, enhance ...

Angular remains a powerhouse for enterprise web development in the USA, especially in sectors like fintech, healthcare, and ...

As part of CRN’s 2025 Storage 100, here are 50 vendors bringing software capabilities, services and cloud connectivity to ...

A few years ago, after Trunk Club shut down, the Nordstrom Personal Shopper department reached out to let me know that they ...

Discover Eclipse L2 blockchain, its key features, benefits for secure transactions. Learn how it can enhance your digital ...

Home improvement retailer Lowe's has made a billion-dollar acquisition it hopes will help it compete with rival Home Depot.

To showcase what the new tool can do, the company produced an animated kids short, entitled 'Mara & Milo: Magic & Mayhem,' ...

The creative team takes you inside! A jaw-dropping LED video wall upgrade allows 35North Studios to continue pushing the ...

Through groundbreaking projects like “I Am A Man” and “Barnstormers: Determined to Win,” Ham demonstrates how emerging technologies can serve as powerful tools for empathetic storytelling. His ...

Product designers are not merely responsible for creating aesthetically pleasing interfaces—they are ethical gatekeepers ...