A call center system is a collection of software and telephony tools that can boost an organization’s efficiency by handling customer interactions. Setups and specific call center features vary. For ...

Thank you for joining us today. Certain statements made during the course of this conference call that are not historical facts, including those regarding the future financial performance and cash ...

Since President Donald Trump took office, his administration laid off nearly half of the Department of Education division that handles civil rights investigations and shifted its focus. The ...

Until now, it has been assumed that Vesta is a protoplanet and has a core. This is contradicted by measurement data that suggest a different origin. Versta, the second-largest asteroid in the ...

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The Dash Voice AI agent revolutionizes patient appointment management by automating the handling of high-volume ... When patients call a practice, Dash Voice AI integrates seamlessly into our ...

Staff writer for the Atlantic Ashley Parker, MSNBC columnist Charlie Sykes, and anchor and correspondent for Bloomberg News David Gura join Alicia Menendez to discuss how voters feel about Donald ...

Polls found that voters are unhappy with President Trump's handling of the economy amid his trade war and roiling markets. NBC News' Christine Romans and Vaughn Hillyard report more.

VoIP allows you to launch a call using an internet connection, even if the party at the other end is on a phone company-installed landline or cell phone. The best VoIP software works whether you ...

Stephanie is a professional finance and small business writer with more than a decade of experience. Her work has been featured on a variety of top finance sites, including The Penny Hoarder ...

Altnagelvin Hospital is currently having issues with its call-handling service. In a post on social media, the hospital has blamed the issue on staffing pressures. “Due to temporary staffing pressures ...

They’re meant to be calling for each other across very long distances, from treetops. So, when one Cockatoo put out his signature “flock call” to end the day on Wednesday, April 23rd, of course it was ...