Overview In the competitive landscape of SaaS, acquiring users is only half the battle whereas retaining them is the real challenge. Customer churn is a critical metric that can make or break a SaaS ...

AI, especially generative AI, can enhance customer experiences, detect fraud and optimize operations, and the technology is ...

PHOENIX – When it comes to artificial intelligence, being polite can be expensive, according to an Arizona computer science expert.

Sony has heard PlayStation fans loud and clear, and is now adding custom retro-themed designs for the PS5's user interface ...