The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

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ServiceNow is looking to take on industry giant Salesforce with its next-generation CRM platform, enhanced with agentic AI, ...

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ServiceNow is adding agentic AI to its CRM platform The company criticized ... ServiceNow is looking to take on industry giant Salesforce with its next-generation CRM platform, enhanced with ...

Salesforce.com (CRM) has recently been on Zacks.com's list of the most searched stocks. Therefore, you might want to consider some of the key factors that could influence the stock's performance ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the widely used customer relationship management (CRM) software for sales and ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

In an industry where trust is everything, communication matters. Banks that integrate messaging thoughtfully and securely can ...