Google’s AI coding assistant, is gaining new “agentic” capabilities in preview. During its Cloud Next conference on Wednesday, Google said Code Assist can now deploy new AI “agents” that ...

An AI assistant on their screen helps the customer service agents figure out the right answers to customers' queries. Sign up here. Verizon first started deploying the new AI features in July 2024 ...

In 2024 alone, the bank’s AI-powered assistant, Fargo ... she described a system where assist agents don’t speak directly to customers, due to concerns about hallucinations and data sensitivity.

Learn More The general-purpose AI agent landscape is suddenly much more crowded and ambitious. This week, Palo Alto-based startup Genspark released what it calls Super Agent, a fast-moving ...

Purchase your IT products through a variety of vendors approved by Purchasing. Purchasing utilizes the following suppliers for a majority of IT related purchases. You can use other suppliers if: • ...

Glia launches GVA Learning 360, which generates responses based on contact centre staff conversations rather than documentation Glia, a provider of unified interaction management technology, has ...

New audiovisual purchasing guidelines are in progress and are coming soon. Please reach out to the listed AV purchasing expert, David Markey, with any questions.

An assistant to former legislative speaker You Si-kun (游錫堃) when he served in the Legislative Yuan has been released on bail amid an investigation into allegations that he was recruited by Chinese ...

According to borough officials, the responsibilities of the assistant manager include, but are not limited to, “assisting with budget and finance, personnel, purchasing, public relations ...

today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center’s best agents would respond to a customer request and uses the ...

The “Factory Operations Agent” is one of the software company’s trade fair innovations. This is an AI-supported assistant designed to optimize processes on the factory floor. For example, the solution ...