From must-have merchandise to impeccable service, two insiders share their experience at the famed VIP hospitality playground.

"With millimeter wave machines that have the privacy software installed, TSOs are only seeing this outline with a green ... what you shouldn't say to a flight attendant, FYI.) ...

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Qatar flight attendants have strict grooming regimes, including policing makeup and nails and requiring men to cover any bald ...

Flight attendants aren’t required to put your bag into the overhead bin for you. Find out why, plus eight lightweight packing ...

Unless it's a safety-critical emergency, some things are best left unsaid until later. Here are some of those times.

Flight attendants employ a specific posture during takeoff and landing, securing their hands under their thighs. This isn't mere habit but a crucial safety measure to minimize injury during impact.

Flight attendants from Virgin and Qantas reveal their shocking encounters with passengers and what it is like working on a plane. Getty Images/iStockphoto “Most of us just laugh it off ...

a flight attendant taps your shoulder: “Please put your seat in the upright position.” And you’re left wondering– is this really that important? It might seem like one of those over ...

The Virgin attendant told NewsWire he had been abused over the lack of ham-and-cheese toasties while on a flight to Bali. Picture: NewsWire /Brenton Edwards “Now that’s fine, but the flight ...