In the modern digital age, IT procurement is broken. Despite the litany of technologically advanced devices at everyone’s disposal, IT has been woefully underserved in recent years. However, with IT ...

I love sales, and more so, electronic banking sales. In a fast-changing world, selling e-products. It is such a great opportunity to be part of the evolution of banking, where digital. Transformation ...

We examine three companies who have successfully applied GenAI in customer service alongside the takeaways from their usage.

I want to share a few thoughts on why as a saleswoman, imbibing excellent customer service has shaped my world ... About 5 of us trooped there to sample the experience and all of us bought the ...

(CNN) — Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to ...

LeaMond said AARP is "deeply troubled" by what it called "a startling and sudden decline in customer service," citing a ... introduced some tweaks. Related stories SSA leadership said in an ...

customer experience, retail engagement, sustainability, innovation, and service excellence. The recognition highlights the commitment of Lookers’ After Sales teams to delivering exceptional ...

About 36% of Optum patients who responded reported serious customer service issues that have interfered ... accessing doctors — echoed many of the stories spotlighted during USA TODAY Network ...

(Photo: Jim Allen/FreightWaves) Less-than-truckload carrier Saia is laying off its customer service teams, opting to have local terminals handle the service function moving forward, a source close to ...

A hotel in Eversley has been recognised for its "exceptional" customer service. Warbrook House Hotel was awarded a 'Highly Commended' accolade in the Guides for Brides Customer Service Awards 2025.

To say that we were treated like regulars off the bat is an understatement, as I, for one, am really big on customer service. Exceptional customer service thrives within the walls of this cozy, ...

After more than three decades of dedicated service, Susan Branscum is retiring from her role in the Department of Pediatrics (DOP) at UAB, leaving a significant legacy in research and education. Her ...