Vodafone Business and ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced an expansive ...

In my world I sell by always employing the best customer service principles. Many relationship managers, salespersons, and ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

To further assist prospective customer service and sales applicants, TTEC’s new on-site hiring process guide also contains a host of tips on how to write a resume, prepare for a job interview, and ...