AT&T's switch to open-source AI from ChatGPT enabled cost savings and efficiency, helping the company retain thousands of ...

Mum-of-three Jane Boulton still gets recognised for the fly-on-the-wall series she appeared in more than two decades ago - we ...

An independent coffee shop on the same street as three industry giants has established a loyal following just weeks after ...

Efficient workload management is essential in customer service environments where diverse customer interactions flow through multiple channels. With advanced prioritization capabilities in Dynamics ...

Need help with your Amazon order? Here's how you contact our customer service easily. Features such as instant chat and call back also offer effortless issues resolution. While shopping on Amazon.in ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.

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The U.S. Forest Service gave a legally required 60-day notice of its intent to republish a Final Environmental Impact Statement for a proposal that would bring a massive copper mine to Oak Flat. The ...

Downdetector received thousands of various reports about the outage to the service, which streams the likes of music, audiobooks and podcasts. On X, formerly Twitter, the streaming service ...