Microsoft Research continues to collaborate with the global research community to drive breakthroughs in AI and push ...

The professor’s 90-year-old father used to work at ONGC and the frauds siphoned off the money from his account after gaining ...

Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. It's a customer-centric world. The call ...

2.4%) and a 2.2X greater YOY increase in cross-sell and upsell revenue. When your firm can provide a unified customer profile and leverage it by frontline employees doing your customer support or ...

On Monday, a developer using the popular AI-powered code editor Cursor noticed something strange: Switching between machines instantly logged them out, breaking a common workflow for programmers ...

But still, more than 70% of U.S. adults say they’ll celebrate Easter in 2025 – and a good many of them have their eyes on a certain type of Easter candy. Read our infographic below for more Easter ...

Using this, organizations can build comprehensive, real-time customer profiles that adapt as the relationship between the customers and the brand progresses. GenAI empowers businesses to meet ...

Howard Cracower couldn’t figure out why his cellphone kept dropping calls. When he contacted Rogers’ tech support, they were stumped and directed him to get hands-on help at nearby store.

The biggest reason (50.6%) consumers cite for uninstalling mobile apps is that the apps "took up too much storage," according to the following ITR infographic. The second biggest reason is intrusive ...

They can sync these profiles to their data warehouse and other customer experience tools, while Segment Unify remains the source of truth for a profile. Profiles sent to the data warehouse can ...