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Customers were not seeing eye to eye in the comments (Getty Stock Images) "I don’t understand why the server would lose her tip for saying 'Happy Anniversary'. Can someone explain?" one person ...

Even as Cuba continues to grapple with power outages, one restaurant in Havana made a bold decision to embrace the 21st ...

"Waiter Dashes After Customer Once He Reads The Note Left On Bill" tells the surprising and heartfelt story of a waiter who, upon reading a note left on a customer's bill, quickly runs after them. The ...

Marketers spend a lot of time and money crafting a brand image. The look and feel of the brand is just the beginning. With a largely online buyer journey to contend with, marketers also spend ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. A longtime, loyal ...

Personal touch matters. High-value customers benefit from personalized service, while automation can handle simpler, repetitive tasks like renewals. Measure success. Track metrics like NPS and ...

4:28 MADD Saskatoon urges drivers to plan a safe ride home during holiday season An Ontario bar has had its licence suspended after allegedly serving 17 beers to someone who fell and died after ...

It’s oddly comforting that a movie can still dial M when it wants to. Smart phones have largely been a bit of a buzzkill for horror films, leading filmmakers to find all kinds of reasons ...

You get the idea. Director Christopher Landon (who made the far better “Happy Death Day” and “Freaky”) tries to keep things visually interesting by posting the drop messages in large ...

Customers are the individuals and businesses that purchase goods and services. Some businesses closely monitor their customer relationships to identify ways to improve their service and products ...