Cigna Group says it will tie executive pay to customer satisfaction and hire more employees to help customers facing issues ...

Initiatives include adding new concierge teams to support customers experiencing challenges with claims payments.

By Sriparna Roy (Reuters) - U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive ...

Cigna Corporation (NYSE:CI), a leading global health services organization, has been navigating a complex landscape of challenges and opportunities in recent months. With a market capitalization of ...

Cigna is implementing changes to improve accountability, transparency and customer support amid anger at health insurers ...