“Things like call dispositioning and summarization ensure ... and we’ve increased first-contact resolution,” she adds. But not every CCI implementation goes smoothly. Modern contact center agents are ...

The burgeoning development is currently home to some 5,000 people but has ambitions of one day supporting 250,000 ...

Created to help raise awareness about important environmental issues affecting the world around us, Earth Day has grown into a call to action to promote conservation, advance environmental ...

Chris Riley is joining Robinson Weeks Partners as chairman to lead the firm’s expansion, with a goal to double its revenue in ...

While antisemitism is serious and must be addressed, Trump is not fighting it. He’s taking a wrecking ball to our ...

The World Bank’s 2025 report highlights how community-led climate adaptation in informal settlements can drive more resilient ...

Researchers from Berlin University of Applied Sciences and Technology, University of Duisburg-Essen, and Einstein Center ...

The expense ratio is 3.78%, which includes 2.40% in interest expense: RQI's top real estate sub-sectors include telecommunications at 13%, healthcare at 12%, and data centers at 10%. It also holds ...

“I call it beautiful, clean coal,” he said ... Jason Rylander, of the Center for Biological Diversity’s Climate Law Institute, said that the orders take the president’s worship of ...

Fortune Service-Calicut CCI is one of the well-known service centers you can visit for all your device related ... contact number and direction for you to conveniently reach them. you choose to call ...

The Utah Olympic Oval from the 2002 Games, primarily a speedskating venue, had to be converted into a temporary practice facility and Delta Center ... extended to what to call the team.