A new travel study reveals why South Africans may experience lower satisfaction with US flights, hotels, and car rentals.

Art Institute of Chicago director James Rondeau has accepted a voluntary suspension during investigations of an incident on ...

Despite some highly-publicized incidents, flying commercially is still safer than traveling by car. What was the worst ...

American Airlines is shaking up its route map at New York’s LaGuardia Airport (LGA) to better compete in the Big Apple.

The free flights and elite status perks offered by airline loyalty programs are ultimately designed to do one thing: Get you ...

Among U.S. airlines, customer experience benchmarks ranged from the quality of carrier’s in-flight Wi-Fii and ease of ...

NEW YORK (AP) — Adelynn Campbell’s last plane trip ended with a panic attack that she got through largely with the help of a kind flight attendant. That was last year — before 67 people died in ...

The travel segment reverses the gains in satisfaction it enjoyed last year, according to the American Customer ... facing a decrease in flight operations. The bargain airline appears to be taking ...

Emergency crews responded to Charlotte Douglas International Airport on Saturday after an American Airlines flight reported an odor shortly before landing. Flight 1784 from Chicago O'Hare to ...

According to reports from MEDIC, a carbon monoxide alarm went off on the plane just before 10 a.m. “American Airlines flight 1784 with service from Chicago to Charlotte reported an odor prior to ...