A Capital One outage caused by a third-party vendor disrupted transactions and deposits, prompting frustrated customers to voice grievances and share viral memes on social media.
FILE - A man walks across the street from a Capital One location in San Francisco. Customers have taken to social media to complain that they can't access their accounts. The company has acknowledged that it is experiencing technical issues with a third party vendor. (AP Photo/Jeff Chiu, File)
The bank said it was experiencing a “technical issue” with a third-party vendor, impacting some account services like deposits and payment processing.
An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. On Thursday, the bank said the technical issue was the result of a glitch with a third-party vendor.
Capital One says the bank is working to restore service after thousands of customers reported problems depositing money.
An outage at Capital One has stretched into a second day, preventing some customers from getting direct deposits or being able to use what money is in their accounts.
Representatives of Capital One have not been able to provide information on what’s causing the issue or when it would be fixed.
(Gray News) - Capital One users are reporting problems getting money from their accounts during a reported outage. Capital One users opening their banking apps Thursday and Friday were greeted with a message from Capital One reporting “technical issues” and an inability to make payments or deposits.