Jaci Anderson, told me. She said Starbucks plans to appeal and that it’s committed to the highest safety standards, “including the handling of hot drinks.” The world is still very angry.

Starbucks said. Jaci Anderson, a company spokesperson, previously told USA TODAY that the policy reversal was designed to help prioritize paying customers. "We want everyone to feel welcome and ...

“We sympathize with Mr. Garcia, but we disagree with the jury’s decision that we were at fault for this incident and believe the damages awarded to be excessive,” Jaci Anderson, Starbucks ...

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. “We want everyone to feel ...