and making sure to balance those negative messages with positive ones. In corporate life, you may be aware of the “sandwich ...

And I said, ‘Yes, and, you know, in fact ... so I just have to go under ‘Positive Living.’” Hochstein said she puts the recorded message on speakerphone so her husband, Tom, also can ...

So keep those positive vibes, stay smiling, and you'll be alright." She says hearing customers thank her for the messages makes her feel proud, and seeing happy riders makes the journey easier for ...