then you're probably dealing with a bad Xbox One controller headphone jack. Verify that the headset isn't muted. Check the mute button on the headset adapter or on the inline volume control.

The Xbox One launched without a USB-C port, so if you've found a headset perfect for you, you'll need to invest in a USB-A to USB-C adapter to get it running on the older Xbox console.

However, the 360 controller's 2.5mm audio jack quickly became outdated, forcing you to buy a 3.5mm adapter if you used any third-party headset. The problems continued into the Xbox One until the ...