Voice-over-internet-protocol (VoIP) telephony is a more cost-effective ... providing advanced call routing and customer service features. However, pricing varies widely among providers, making ...

VoIP providers now go far beyond basic business telephony services. These are the best options on the market that combine ...

With work featured on GetVoIP.com, he's written over 150 articles on topics including VoIP, contact centers ... phone systems enable you to make calls and send texts over the internet.

VoIP allows you to launch a call using an internet ... call routing make this a great option for businesses operating a call center. With Vonage, users can set up incoming calls to ring to ...